RentalX uses a multi-step verification process to ensure all landlords and properties on our platform are legitimate.
Identity Verification
Landlords must provide government-issued ID (driver's licence or passport) verified via our secure identity partner.
Property Ownership Check
We cross-reference property addresses against public title records and council databases.
Phone Verification
A unique code is sent to the landlord's mobile number to confirm they control that number.
Ongoing Monitoring
Listings are reviewed regularly and verified status can be revoked if community reports indicate issues.
All reviews on RentalX are from verified users who have completed a stay at the property. We do not allow anonymous or unverified reviews. Landlords can respond publicly to all reviews.
If a dispute arises between a landlord and student, RentalX provides a mediation service:
Your personal information is encrypted and stored securely. We never sell your data to third parties. Read our full Privacy Policy.